Reduce direct management exposure
Approved customer-side agents normally establish outbound connections, limiting the need to publish SSH, RDP, dashboards or other management paths directly.
- Outbound-first agent model
- Controlled relay path
FOR IT & OPERATIONS TEAMS
Manage private systems without publishing more of them.
Connect servers, sites and remote environments through controlled access paths. Add monitoring or managed operations where they reduce burden—without treating an existing estate as an all-or-nothing migration.
Suitable for customer-owned, third-party hosted and transitional infrastructure.
THE OPERATIONAL OUTCOMES
A controlled path into the estate—and a clearer view across it.
DC Core separates connectivity, identity, monitoring and management so you can adopt the parts that solve the current problem without handing over every system.
Bring health signals into one operating view
Monitor agreed hosts and services across hosted, customer-owned or remote environments, with alerting and escalation matched to the managed scope.
- Service and infrastructure telemetry
- Known alert ownership
Add management without blurring responsibility
Delegate agreed maintenance, patching or incident work while local networking, third-party hosting and out-of-scope systems remain with their current owners.
- Bounded operational support
- Phased transition path
A PHASED PATH
Map, connect, observe—then decide what to manage.
Access is not the same as operational ownership. Keeping those decisions separate makes a mixed estate easier to adopt safely.
Understand the agent and relay model →- 01
Map systems and access paths
Identify sites, devices, services, current public exposure, dependencies, owners and the users or suppliers who need access.
- 02
Select the connection mode
Choose secured ingress or end-to-end encrypted mesh paths according to the application, endpoint and inspection boundary required.
- 03
Deploy a bounded agent group
Start with a small environment, confirm outbound requirements and validate identity, routing and local controls before expansion.
- 04
Add monitoring or management deliberately
Agree which health signals, alerts, maintenance activities and incident actions DC Core should own for each system group.
RESPONSIBILITY BY ENVIRONMENT
Existing infrastructure keeps its existing owners until that changes explicitly.
DC Core assurance applies to the platform components and managed services it operates. The boundary expands only when a wider scope is agreed.
| Area | DC Core can own | Your team or current provider owns |
|---|---|---|
| Connection path | Platform identity, tenant controls, relay services and approved agent connectivity. | Local internet access, endpoint approval, internal firewall policy and site networking outside the managed path. |
| Monitoring | Collection, alerting and response for agreed infrastructure and service indicators. | Business impact decisions, application-specific diagnosis and any systems excluded from monitoring. |
| Maintenance | Planned patching or operational changes explicitly included in the managed service. | Third-party platforms, local hardware, business applications and changes outside the agreed scope. |
| Users | Platform roles, authentication controls and authorised tenant or device access. | User approval, joiner/mover/leaver decisions and access inside customer applications. |
LIKELY SERVICE COMBINATION
Begin with access or visibility, then extend the scope.
ACCESS GUIDEDesigning policy for distributed administrators? Read the zero-trust infrastructure access guide for remote IT teams.
START WITH A SMALL ENVIRONMENT
Show us how the estate is reached today.
Share the sites, systems, access methods and monitoring gaps. We will map a bounded connection or operations pilot without assuming a full migration.