Give the infrastructure layer an accountable operator
Define the compute, network, storage and operational components DC Core will run, plus the escalation and maintenance expectations around them.
- Known managed scope
- Direct technical route
FOR APPLICATION & PRODUCT TEAMS
Run the application. Do not build another infrastructure department.
Your team owns the product, code and customers. DC Core can operate the agreed cloud, access, monitoring and recovery layers around it—so production infrastructure does not become a permanent side project.
Begin with one production service, internal application or bounded migration.
THE PRESSURE WE REMOVE
Keep the application team focused on the application.
Cloud capacity is easy to buy. The recurring work around access, patching, monitoring, backup, incident handling and supplier assurance is what consumes engineering attention.
Reduce unnecessary production exposure
Use controlled platform access and private connectivity rather than independently publishing every management interface or relying on scattered credentials.
- Outbound-first connectivity
- Role and identity controls
Design recovery around business impact
Agree what is backed up, where recovery capacity sits and which objectives are contractual instead of assuming every application layer is covered.
- UK/EU recovery design
- Explicit workload boundary
THE OPERATING MODEL
Your product team and infrastructure partner, side by side.
The aim is not to pretend DC Core owns every layer. It is to make the line clear enough that changes, incidents and assurance questions reach the right team.
See the platform boundary →- 01
Map the workload
Review runtime, dependencies, data, access needs, traffic, current hosting, recovery tolerance and the people who own the application.
- 02
Design the managed foundation
Size compute, storage and network controls; select monitoring, backup and connectivity; and document the initial responsibility split.
- 03
Prove one bounded deployment
Use a pilot or staged migration with success criteria, rollback thinking and a clear route into production if the model works.
- 04
Operate and review
Monitor the agreed layer, apply planned operational work and revisit recovery and responsibility after material application or infrastructure changes.
SHARED RESPONSIBILITY
Know what remains with the application team.
The final matrix is deployment-specific. This is the standard starting position for a customer-owned application on DC Core-managed infrastructure.
| Layer | DC Core normally owns | Your team normally owns |
|---|---|---|
| Infrastructure | Agreed compute, network, storage, platform access and infrastructure monitoring. | Capacity forecasts, business priorities and timely decisions about material application changes. |
| Application | Availability of the managed platform and supporting infrastructure within scope. | Code, application configuration, dependencies, defects, user experience and release decisions. |
| Data & users | Protection applied by the contracted hosting, transport and backup services. | Data classification, lawful use, application encryption, permissions and user lifecycle unless separately agreed. |
| Recovery | Infrastructure and workload recovery controls explicitly included in the service. | Application recovery order, business acceptance testing and protection of any out-of-scope data or integrations. |
LIKELY SERVICE COMBINATION
Start with hosting, then add only what removes work or risk.
START WITH ONE WORKLOAD
Show us what your team is carrying today.
Share the application, current hosting, critical dependencies and what keeps pulling engineers away from product work. We will propose a bounded first scope.