Control plane
Authentication, tenancy, device management and platform control.
SERVICE STATUS
Platform status without guesswork.
DC Core combines validated responses from independent public telemetry sources into a conservative platform view. Customer-specific environment health remains available through Central, while confirmed service-impacting incidents are communicated directly to affected customers.
Checking live telemetry…
CONNECTING TO PUBLIC FEED
Retrieving current platform health
Checking DC Core’s public control-plane, relay and regional telemetry. Customer-specific workload health remains available through Central.
Waiting for the first response…
SERVICE AREAS
Where to check each part of the service.
Public control-plane, relay and regional states are updated automatically. Availability can still differ by tenant, workload and deployment model.
Checking…
Relay connectivity
Public ingress and managed relay telemetry endpoints.
Agent connectivity
Connectivity for approved agents in customer or hosted environments.
Managed workloads
Hosted services and infrastructure under an individual customer agreement.
CONTROL PLANE
Checking…Central engines
REGIONAL POSTURE
Checking…Reported regions
Connecting to three independent public telemetry sources…
INCIDENT COMMUNICATION
If your service is affected.
DC Core investigates service-impacting alerts under its incident and support processes. Notification and response depend on the service scope and managed-support arrangement.
Check Central
Review the authenticated health and monitoring information available for your environment.
Contact support
Email [email protected] with the affected service, impact and when the issue began.
Report security concerns
Send suspected vulnerabilities or security events to [email protected].
Support coverage: Standard support is Monday–Friday, 08:00–17:00 UK time, excluding UK public holidays. Critical incident handling outside these hours is available where covered by a managed support arrangement.
NEED HELP NOW?
Tell us what is affected.
Existing customers should use Central or email support with the account, affected service and business impact so the issue can be triaged correctly.